point in time – Pertinent Observations

Missing the Obvious

It was a year and a half back that I bought this desktop that I’m writing this post on. Given that the desktop was to be placed in my study, and the modem is in the drawing room, the most intuitive thing for me to connect up this desktop was to buy a USB wi-fi adapter, which cost me in excess of a thousand rupees. While it worked well in general, it gave problems once in a while, requiring reinstallation of the software and setting some random settings.

Last week, when I got some data from a client, I realized that my computer was wholly unsuited for big data operations, and I needed to upgrade, big time. I’ve now got myself a badass Intel I7 processor, with 8GB RAM and a 64 bit OS which will hopefully enable me to run my business successfully. The downside of this is that my old USB Adapter doesn’t work on a 64bit processor (it can be made to work, but the process is long and tedious). After getting my wife to dirty her hands on this (she is the in-house hands-on engineer), I realized that it wasn’t possible to get the USB Adapter to work, and thought of complicated options such as using this computer purely for analysis and using my laptop and a Pen Drive for the networking. Half a day of working thus told me it was way too inefficient. Then I thought of shifting the entire modem to the room, drawing a line from the telephone jack in the drawing room all around the house, a process that is not painless.

Finally, for two hundred and sixty rupees (less than a fourth of what I had paid for the USB Adapter) I got myself a 20 meter long LAN cable, and have simply connected my computer with that. Beautiful, intuitive, simple. The question, though, is about why I had never thought of this beautiful, simple, intuitive solution for so long! It turns out that I had never really taken this option into consideration at all, for had I done it there would have been no grounds to reject it at any point in time.

I have recently embarked on a career in consulting, and I believe that a significant proportion of my insights are going to be beautiful, intuitive, simple solutions which for whatever reason the client hadn’t particularly thought of. Why do such low hanging fruit exist at all?

What is it about our thinking that we get so tied up in complications and completely miss out the obvious? Is it a fallout of our spending large amounts of time trying to solve complicated (and in the larger context inconsequential) problems? Or is it that these simple obvious solutions have to “hit us” sometime (in the form of an insight) and when we sometimes approach the problem in too structured a manner we tend to miss out on these insights? What do you think?

While I’m happy that I’m connected again, and in such simple a manner, I’m cross with myself that a simple soluti0n as this didn’t strike for such an extended period of time.

On working in a consulting firm

Ok so my hypothesis is that a consulting firm is a good place to work at if and only if the partners are involved in day-t0-day business.

Once the partners move on from doing day-to-day work into purely managerial roles – where they only manage their teams and interact with clients, they are no longer concerned about the quality of work, or the career development of their employees. All they are concerned about is the billing, and as long as they can sell their team to the client, and keep the client happy, that is all they care for.

Sooner or later, I hope to start a consulting firm. The basic idea has taken seed in my head, and once it’s firmed up enough I’ll let people know. However, at this point in time, I want to assure whoever will be my future employees that I don’t intend to grow the firm too large. I don’t have that much of a passion for managing people, so the thrill for me will be in doing the work that I want my consulting firm to do. And that way, the proud and arrogant man that I am, I’ll ensure that the quality of work at my firm doesn’t dip.

Teaching Sustainability

So I was at an aunt’s place last night to celebrate Diwali, and we were celebrating with fireworks. Don’t raise a stink about my carbon footprint here since that’s besides the point. Also besides the point is that I spent a long time playing on the swing in my aunt’s house and thoroughly enjoyed himself.

So the deal is that most “night fireworks” are lit with sparklers (sursurbatti in Kannada). So in order to keep the fireworks going, it is important that there is at least one burning sparkler at any point in time. Now, it is a big pain to light a sparkler directly, using something like a matchstick or a candle. The easiest way to light a sparkler is from another sparkler. I’m reminded of the technical definition of a chain-smoker, who is defined as a smoker who uses only one matchstick a day – the rest of his cigarettes being lit from other cigarettes.

Anyways the point is that in order to light fireworks “sustainably” it’s important to keep a chain of sparklers going. It is important that before a sparkler burns out, you use it to light another, and so forth. That way you end up wasting little time in terms of lighting new sparklers from candles. So it is usually the duty of an “elder” (a role that I took upon myself last night) to keep the chain of sparklers going, so that the rest can have uninterrupted fun.

So what I found last night was that my niece and nephew, in their eagerness to play with fireworks, would end up taking sparklers from my hand faster than I could build the chain. It happened way too frequently. I would have just lit a sparkler when they would take it from my hands and not return it, thus preventing me from keeping the chain going. Clearly, they didn’t know how to light fireworks “sustainably”. They prioritized immediate gain to the “loss” in terms of time wasted in lighting new sparklers.

So it was down to incentives. Whenever the chain of sparklers was broken, it was up to either me or one of my cousins to make the effort to light a new sparkler “from scratch” and start a new chain. The kids weren’t involved in this, and were oblivious of the pain that their unsustainable practices caused. And got me thinking about how I could “safely” align the kids’ incentives with sustainability.

Soon the lamps in the garden ran out of oil, and that changed the whole ball game. Now, every time the chain got broken, someone had to go into the house to light a new sparkler and restart the chain. And being one of the younger ones around, it fell to my niece to go in each time the chain was broken and get her mother to light a sparkler. The incentives had changed.

Suddenly there was change in my niece’s behaviour. She suddenly became active in terms of keeping the sparkler chain going. She never took sparklers from me when I didn’t have a spare that would keep the chain going. When she saw sparklers in my hand burning out, she would bring new sparklers to me so that I continued the chain. Her change in behaviour was sudden, and significant. Her brother, who was deemed to be too young to run in to get new sparklers lit to start new chains, however continued in his profligate ways.

So this is like one of those posts that I call as “management guru” posts. Where I tell a long-winded story to describe a simple concept. The concept here being one of sustainability, and aligning incentives. So the point is that if you want to encourage sustainable use of natural resources, users’ interests should be aligned to sustainability. They need to be punished in the short run for drawing too much.

Cribbing

When this blog was young, I used to crib a lot. Ok let me correct that. When my livejournal, which is the predecessor of this blog, was young, I used to crib a lot. At least half my posts were “crib posts”. They would go on the lines of “oh i’m feeling so crappy. everything’s awful with the world”. I’d occasionally get comments. They’d either be of the “yeah you’ve done wrong” variety or “ok i empathise” type. Most such comments didn’t get any posts at all. Sorry, I meant that most such posts didn’t get any comments at all.

I decided to obey the market and moved away from crib posts. i still do crib once in a while, and use this blog as a personal rant, i don’t crib here as much as I used to. This “adjustment to the needs of the market” has had its own problem. It sometimes makes yo ugo to the other extreme. Where you are just not able to crib at all. You feel guilty about cribbing. Everytime you crib, you think yo uare bothering someone and so you should stop. You stop.

Cribbing is an art. Not everyone is a master of cribbing. The biggest problem with the lack of ability to crib is what I call as the “two-person theory”. It is something like each of us is a superposition of several people. And at each point in time, we “collapse” to one of those people. All of us live in the form of a dynamic equilibrium as me. We share a hard disk, but we don’t share memory. And usually, there is no coexistence. Ok I suppose the name two-person theory is some kind of a misnomer. It is actually the trivial case where you are made of a superposition of just two people.

When you are low, you want to crib. You want to pour out all your woes to the world. You want to cry. You want to be cared for. You want to be cuddled. But you can’t speak. You don’t have the confidence to speak. You just don’t feel like speaking. Speaking is an effort. And you end up not cribbing, though you really wanted to crib.

You recover. And you are now not who you were when you were low. You are in a different state (no, this is not like going from Delhi to Haryana). You are able to communicate now. You remember that you needed to crib. That much has been coded into the hard disk. However, the details of that were left in the memory of the other you. You don’t know what to crib about. You don’t understand the other yourself. You trivialize your body-sharer. You decide you are better off not cribbing. And you are happy that you didn’t feel. Each time you think about it, you feel happeier that you didn’t crib; until you want to crib again, and are too low to communicate.

Now you blame the other you for not speaking out for you. Effectively you blame yourself. You feed in into the downward spiral. You want to crib even more now. And you can’t communicate. You wait till you get better. And then you wait till you get worse. You cycle. You oscillate.

One of you is dumb and cna’t communicate. The other of you can’t understand the other of you. This other doesn’t want to speak for the other other. One of the others is unable to communicate. And like the mythical Bherunda birds (also the state bird of Karnataka) one of the other consumes poison, taking the other other down with him.