On mental math and consulting careers

Sometime last week, the wife wanted to know more about management consulting, and I was trying to explain to her the kind of work that consulting firms do. I told her that the two most important skills to have in order to be a successful consultant are structured thinking and people skills, and in order to illustrate the former I put her through a “case” on the lines of those that consulting firms use in order to interview.

The importance of structured thinking, I explained, lay in the fact that not all problems that consulting firms pose have a definitive solution, and structure helps you hedge against not being able to generate a solution. In the worst case, if you follow this approach, you would have made a contribution to the client solely by putting a structure on their problem, and by enabling them to think better about similar problems that cropped up in the future. This is also the reason that consulting firms use the much-touted (and much-abused) frameworks – they are a good method of structuring the problem, I said.

I then went on to talk about how I’m not much of a structured thinker, and how I frauded my way in through that during my consulting interviews nearly six years back. On joining a consulting firm, I’d found myself thoroughly disillusioned and out of my depth, and finding that the job called for a completely different set of skills than what I possessed. The nature of problem solving, I found, was very different from the kind I’d been mostly exposed to, and enjoyed. I quit in a matter of months.

I went on to narrate a story from my B-school days. It was about the final exam of a second year course, and I’ve blogged about it. The question presented a business problem and asked us to find a solution for it. I thought for a bit, figured out the solution (with a bit of thinking it was obvious) and explained it two or three paragraphs. My friend had instead put a structure on the problem, and used all possible applicable frameworks in order to structure it. He has been working for a consulting firm since graduation, and I’m told he’s doing rather well. You know my story.

So we talked a bit more about problem solving approaches, and how I could possibly structure my business now that I’m an independent consultant (given that I’m not a particularly structured person). During the course of this conversation I happened to mention that most of my early problem solving was in terms of programming. And the wife jumped on this. “You are a mental math guy, aren’t you?”, she asked. I nodded, feeling happy inside about those days when I would do three-digit multiplications in my head while my classmates still struggled with “six in the mind, four in the hand” methods of doing addition. “And you’re an algorithms guy, always trying to find the easiest method to solve problems?”, she continued. Again I replied in the affirmative. “Then how the hell could you even think that you would do well in a job that requires structured thinking?”

She has a point there. Why didn’t I think of this earlier? The more pertinent question now is about how I’m going to structure my data modeling business since it’s clear that I won’t be able to pull off the classical consulting model.

Wagah Border

Ok this post is approximately one month late. Truth is that I’d thought this up almost a month back – in fact more than a month back, as I got my ass roasted by the hot concrete galleries while waiting for the flag-down ceremony to begin at the Wagah Border. My mind had then gone back to the old IITM chant “start the f***ing show”, but given that I couldn’t actually utter those words, I’d thought up this blog post instead. I had constructed each and every sentence of how I was going to write this. It was a maze of thoughts. Unfortunately, I’d forgotten most of it until I’d gotten back to Delhi two days later – which was when I had access to the net.

I attempted to write this post back when I was in Delhi, but couldn’t get beyond a paragraph. What I had written would never measure up to what I’d constructed in my head on that day at the Wagah, and I kept scrapping it. But then, there’s a story to be told, so I think it’s time I tell the story, “in my own words”.

Ok so now that I’ve gotten beyond two paragraphs, the rest of this should flow, hopefully. It was a hot and crowded afternoon. There were three stalls, and one had been kept closed. People were piled into the other two stalls – one for ladies and one for men. It was as hot as a Punjabi summer afternoon could get. The concrete benches were all heated up, and there were the military men who were exhorting people to sit down and get their asses roasted.

And there was the master of ceremonies. One man in plain clothes with a mic. Periodically he’d surface and shout slogans, which the over-enthusiastic crowd would complete. He would drag young women out of their stands and make them run around the place with the National Flag, which they enthusiastically did. He would wave his hands as if his repressed dream was to be a band conductor, and people would tone up or tone down their cheers.

And the people! It was incredible. I had never known that the Indian mango man could be so enthusiastic. There seemed to be something special in the air as everyone shouted and cheered, and danced and swung, as the patriotic songs blared and the master of ceremonies waved his hands around. People seemed to be remembering their mis-spent youths and trying to re-live it in the name of patriotism. It was like going back to one of those wonderful inter-school cul-fests. The kind of enthu seen at the Wagah Border would put the Saarang Pro-shows to shame.

Sadly, it had no effect on me. I stood by myself, in one corner, bored, and observing the people. Maybe it was a good thing that I was bored, since I managed to get my thoughts in order – though I was to subsequently forget them. Music was blaring, people were shouting, but it didn’t seem to make any sense to me. We were there to witness a military parade, which I thought was a fairly solemn occasion. And here you had people who were “letting go” like nobody’s business. Maybe I’ve become too cynical. Maybe a certain libertarian-leaning group that I’m part of is having too much of an influence on me.

I was a reluctant visitor to the border. I didn’t want to go. The reason I was at Amritsar was to see the Golden Temple and thulp the food that I’d heard so much about. Wagah wasn’t part of my plans. My mother, however, had other ideas. For some reason, she had happened to really enjoy the border parade when she had visited there six years back along with my father. And she wanted me to “experience this experience”. While we were driving back, however, she admitted that the show wasn’t as spectacular as it was six years ago.

In the beginning of the post, I had mentioned ot you that I’d wanted to chant an IITM chant. Once the “show” started, another favourite IITM chant came to my head. “STOP the f***ing show”. It was drab and boring. Say what you want, but I somehow don’t find the idea of a bunch of armymen marching and performing drills exciting. And it can be consumed in small doses only. To their credit, the show at Wagah wasn’t too long – it lasted only for about half an hour or so.

However, given the conditions (crowd, weather, etc.) it didn’t turn out to be a pleasant experience. The idea of going to the border to watch the ceremonies was so not worth it. Only a couple of days earlier, I had read about the Hillsborough tragedy, and given the way the crowd was pushing and jostling and continued to pour in after the stands were full brought up thoughts of an encore. At one point, I even left  my prized spot in one of the stands in order to go to the relative safety of the ground outside the stands. I only went back in after they opened the third stand (which had been closed till half an hour before the show) and could find a relatively peaceful spot to stand there.

I don’t think I’ve documented all that I’d thought of when I stood there in that relatively peaceful spot in that third stand. I’ll probably make a separate post out of all that if I do manage to remember it sometime.