Pertinent Observations

01 Sep

Fools on the Hill

6th August 2010

We had returned to Leh that afternoon after spending the previous day at Nubra valley, some hundred and fifty kilometres to the north of Leh. On the way back to Leh, we had been informed by the driver of a car passing the other way that there had been a cloudburst in Leh and hundreds of people had died. There were hardly any armymen at Khardung-La; on the way to Nubra the previous day, the place had been teeming with armymen and tourists.

Everything in Leh was closed; we were told everyone had gone to help out with rescue operations. Thankfully we found we had a booking at a hotel and checked in and quickly booked a ticket on the first flight the following morning. The evening was spent playing cards and watching news on some horrible Hindi channels (the hotel didn’t have any English channels). I was on the terrace, talking to Pinky over the phone. And I saw people in the street walking down towards a nearby hill.

Soon there were more people. And even more. All of them carrying some sort of luggage, like they were running away from something. Soon the street was filled with people running towards the hill. It was as if the whole town was running towards the hill. I went in and informed the others, who checked up with the hotel staff who instructed us too to proceed to the hill.

A couple of hours earlier we had found out that our hotel building had been built of mud, like all other buildings in Leh. Leh is earthquake-prone but it hardly rains there so mud houses are the norm. Given the floods of the previous night we had already been apprehensive about spending the night at the hotel. And now when we heard stories that some canal had burst and the street where our hotel was would get flooded we panicked. Picking up our bare essential belongings (basically the “hand luggage”) we followed the town down the road and up the hill, and settled in a reasonably comfortable place there.

I must have spent some three hours on the hill. Some friends spent double the time there, apprehensive of getting back to the hotel. While I was there I got conflicting news. Some people were saying that the floods had not hit our part of Leh. Others said it was only a matter of time and the entire area would be flooded with water. At times we worried if we were high enough on the hill, at other times we contemplated descending. It was crazy.

While on the hill, frantically trying to calm myself down, I thought this was just like the global financial crisis of 2008. The problem in 2008 after Lehman crashed was that nobody trusted anybody any more (coincidence: Lehman’s ticker on NYSE was “LEH”). So if I don’t trust you I don’t trade with you. The lack of trustworthy sources of information meant that nobody knew which financial institutions were in what state of health. So everyone just assumed the worst and refused to trade. It was only after the government (some sort of credible player, essentially) stepped in (TARP, discount window, etc.) that people began trusting each other and the markets calmed down presently.

It was similar on the hill. There were no credible sources of info. Nobody knew what was happening, and given the extreme risks involved (in the worst case we could have  been washed away, either by the rain on the hill (there wasn’t any when I was up there) or by floods on the street). People would go up the hill, and down the hill. Looking at them, others would try glean information (I decided it was safe enough to descend when most of the hill emptied; wisdom of crowds fundaes). But then there was distortion throughout the system. It was like all of us were playing one big game of Chinese Whispers.

It must be mentioned here that following the previous night’s cloudburst and floods there was a sense of panic all over town (just like there was in the financial markets back in 2008) so it was easy to spread rumours. The only way to have controlled damage was to have some credible sources (like say some armymen in uniform) to come and let us know what was happening. But then there were parts of town significantly worse affected compared to us so there was no help coming our way. And we continued to panic. And play chinese whispers.

The three hours I spent on the hill are probably the scariest of my life. Even now, thinking about that gives me the jitters. I’m happy I’m here, sitting at home at my ancient teak-wood desk in front of my laptop, telling you the story.

PS: the title of this post derives its name from a Beatles song of a similar name and has no other connotations

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24 Aug

Engagement Ceremony

The problem with a formal engagement (like the ceremony I went through yesterday) is that nothing fundamentally changes in your life. Especially if things had already been “fixed” well before the engagement and the engagement was more of a formality to let people know and to get family and friends from both sides introduced to each other.

Once the ceremony is over, you return to your respective homes. You wake up early the next morning, like you always do on Mondays, and go back to work. The only thing different is that ring on your finger. And maybe that you are now wearing those nice brown shoes you’d bought for the engagement.

In fact, when I mentioned to my boss (who is American) about my engagement ceremony, he didn’t quite understand what was going on. He said he was engaged when he took his then-girlfriend our for dinner, put a ring on her hand, asked her to marry him and she agreed (by that count I got engaged seven months back).

At the other extreme, in hastily-arranged arranged marriages, the formal engagement ceremony is significant since it performs the role that is performed by the going-down-on-one-knee-ritual in normal marriages. Again, there since the couple may not know each other too well, exchanging expensive gifts and getting their families to know each other does help bind the couple.

A colleague kindly informs me that there is no concept of the engagement in the Hindu scriptures and that modern ceremonies are essentially an adaptation of practices in the west (this is not strictly true – in North India they have a “roka” (stopping) function where they effectively instruct the to-be-weds to “stop flirting and settle down”). But then, given what my boss says about how engagements happen in America (over a dinner, with one ring and the groom down on one knee), I’m puzzled where this concept came from.

All said and done, I’m quite enjoying all the attention that I’m getting currently due to my recent change in relationship status (75 messages on facebook today! beat that! ) and so I’m not cribbing. Yet, I’m puzzled about the concept of a formal engagement function.

PS: I know why we organized the function yesterday. It was essentially to enable my extended family to interact with my extended family-in-law. And it was a completely non-religious ceremony. We exchanged rings (I’ll write about this in another post) and cut an awesome chocolate mousse cake and that was it.

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19 Aug

Successful IPOs

Check out this article in the Wall Street Journal. Read the headline. Does this sound right to you?

MakeMyTrip Opens Up 57% Post-IPO; May Be Year’s Best Deal

It doesn’t, to me. How in the world is the IPO successful if it has opened 57% higher in the first hour (it ended the first day 90% higher than the IPO price)? To rephrase, from whose point of view has the IPO been the “best deal”?

What this headline tells me is that makemytrip has been well and truly shafted. If the stock has nearly doubled on the first day, all it means is that MMYT raised just about half the cash from the IPO as it could have raised. If not anything else, the IPO has been a spectacular failure from the company’s point of view.

The US has a screwed up system for IPOs. Unlike in India where there is a 100% book-building process where there is effectively an auction to determine the IPO price (though within a band) in the US it is all the responsibility of the bank in charge of the IPO to distribute stock (as far as I understand). Which is why working in Equity Capital Markets groups in investment banks is so much more work there than it is here – you need to go around to potential investors hawking the stock and convincing them to invest, etc.

Now, the bank usually gets paid a percentage of the total money raised in the IPO so it is in their incentive to set the price as high as they can (and the fact that they are underwriting means they can’t get too greedy and set a price no one will buy at). Or so it is designed.

The problem arises because the firm that is IPOing is not the only client of the bank. Potential investors in the IPO are most likely to be clients of other divisions of the bank (say, sales and trading). By giving these investors a “good price” on the IPO (i.e. by setting the IPO price too low), the bank hopes to make up for the commission it loses by way of business that the investors give to other divisions of the bank. If most of the IPO buyers are clients of the bank’s sales and trading division (it’s almost always the case) then what all these clients together gain by a low IPO price far outweighs the bank’s lost commission.

It is probably because of this nexus that Google decided to not raise money in a conventional way but instead go through an auction (it made big news back then, but then that’s how things always happen in India so we have a reason to be proud). Unfortunately they were able to do it only because they are google and other companies have failed to successfully raise money by that process.

The nexus between investment banks and investors in IPOs remains and unless there are enough companies that want to do a Google, it won’t be a profitable option to IPO in the US. Which makes it even more intriguing that MMYT chose to raise funds in the US and not here in India.

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18 Aug

Nubra Valley

I was in Nubra Valley, North Ladakh, the night the cloudburst and subsequent floods hit Ladakh. With the place having no mobile network, we were completely cut off from the rest of the world and had no clue of the disaster until we were more than halfway back, when the driver of a car coming in the opposite direction informed our driver.

Reports in newspapers have asked questions about the situation in Nubra. Apparently all means of communication to there have been cut off (looking back, it’s quite a wonder that we managed to get back to Leh; reading these reports really depress me about what might have been) and so the situation there is unknown.

I can say this much. There was little rain in Nubra the night the cloudburst hit Leh. We were sleeping in tents at this camp called “organic retreat” (more about that in another post) and there was only a light drizzle sometime in the night. The next morning, too, things seemed quite normal there. The Lama from the Sumur monastery, who is deemed to be the next Rimpoche of the Spituk Monastery in Leh, did make it to Leh (he was supposed to make the journey to Leh the day after disaster struck). We did see some ceremonies in his honour very close to Leh.

In the next few days, I hope to write many more essays about my trip to Leh. And I’ve  just started processing the pictures I took there. Some of them have been uploaded on facebook.

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16 Aug

Liquidity

We live in an era of unprecedented liquidity. Think about the difference from just about ten years ago. Back then, there was a much larger amount of cash reserve that one had to keep in one’s home, or on one’s person. There were no ATMs. There were no credit cards. All purchases needed to be meticulously planned, and budgeted for.

Now, because we don’t need to carry as much hard cash, there is so much more money in the banking system. While that gives depositors the nominal daily interest rate (at some obscenely low rate), there is much more money available with the banks to lend out, which increases the total amount of economic activity by nearly the same amount.

Just think about it. It’s fantastic, the effect of modern finance. And I don’t disagree with Paul Volcker when he says that the most important contribution of modern finance has been the ATM.

PS: My apologies for the break in blogging. I was in and around Ladakh for a week (yes, I was there when the cloudburst happened) and there were some problems with my laptop when I returned because of which I wasn’t able to blog. Hopefully I’ll be able to get back to my one-post-a-day commitment. And I have lots of stories to tell (from my Leh trip) so hope to keep you people busy.

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28 Jul

Independence and contribution at work

This is based on a discussion I had at work a few days ago. We were talking about people being able to do things out of their own initiative, come up with their own new ideas, inventing their own problems to work on (which would be useful for the firm on the whole) and stuff.

Now if you consider people’s abilities as a multi-dimensional vector (the number of dimensions will be large, since one’s abilities, capabilities, etc. can be along several dimensions), what we realized is that if someone just takes orders from other people and not work on their own ideas and intuition, then their contribution to their role is just the component of their vector along the vector of the person whose orders they are following.

And considering that the probability of their vector and the vector of the person who they’re taking orders from lying in exactly the same direction is close to zero, what this means is that by simply following someone else’s orders they are contributing an amount that is less than what they are capable of contributing (since the component of their ability orthogonal to the vector of the person whose orders they are taking isn’t on display at all).

Hence, it is important to have people in the team who are capable of independent thinking and intuition since that is the only way in which their full possible contribution can be harnessed. On a related note, in order to bring the best out of its employees, and to allow them to contribute to their full capacity, firms should allow the employee to take initiative and come up with their own ideas rather than simply taking orders, since in the latter case only the component of the abilities along the orders is contributed.

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27 Jul

The Classical Dead

One of the bands whose discography I have and whose music I listen to when I want to listen to “unknown music” is the Grateful Dead. And while I was listening to them last night, it sounded like it was heavily inspired by Indian classical music (especially Carnatic stuff).

The song I was listening to was “not fade away” from the album GratefulDead (1971).  Ok now a little bit of wiki research tells me that this song was originally written by Buddy Holly and the Dead version in this album was a cover. I haven’t listened to the original but I’m really intrigued that the dead version has such a profound Indian influence on it!

Thinking about it, the only Indian connection of the Dead I can think of is that drummer Mickey Hart used to regularly jam with Ustad Allah Rakha. But then considering he was a percussionist, it’s unlikely that the Indian influence came from him!

Anyways it seems like if I listen to this kind of music a bit more, The Grateful Dead may not be “unknown music” for too much longer.

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26 Jul

Barista Update

The Barista at Barton Center on MG Road has suddenly become so much more bearable, as they have turned down the volume of their music to a level such that you can actually have conversation without shouting. On a related note, it seems much easier to find tables there compared to earlier (yesterday we walked in around 6 and found several tables empty; earlier there would be a long wait at that time).

On yet another related note, they seem to have done something about the pricing. It’s friggin’ expensive now (70 bucks for a small cappuccino?) but I think they’ve gotten it right. There is obvious value in the restaurant as shown by the long waiting lines that used to be there earlier, and the restaurant is now simply monetizing that value rather than using artificial means (loud music) to chase people away.

As a former revenue management professional (damn; that sounds so corporate whoreish) I’m happy they are doing what a coffee shop like them is supposed to do – providing excellent environment for long conversations and chilled out afternoons, and actually charging for what it’s worth.

The earlier method was so cheap and country – they were clearly underpriced because of which there was overcrowding and they weren’t able to meet demand and had to use other measures such as playing loud godawful music to keep the crowd rotating.

Two thumbs up to Barista’s new pricing and music policy!

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25 Jul

Irony

At dinner last night she drank straight from the bottle. I sipped slowly from a glass, using a straw.

And she says she is extremely particular about gender roles, stereotypes and the like.

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25 Jul

The City Lacks Bars

Yeah you might think I’m crazy to be cribbing like this about Bangalore, supposed to be India’s pub city and all that jazz. But I stick to my statements. Yeah we might have lots of good pubs and lounges but we don’t have lots of good bars.

I was on my way to dinner at Fava at UB City this evening when I noticed the City Bar, and it struck me as to how few such bars there are in the city. Like places where you just go to the bar, get yourself a drink and literally hang around (around random small darshini-style tables) talking to people. I was reminded of my trips abroad, of places like London or New York which are so full of places like this one – where one just goes, buys a drink and hangs around.

My hypothesis of the shortage of such bars got some weight on our way out of Fava when we noticed how full the city bar was. It was like BTS bus 201 in peak hour – there wasn’t even any standing room!

Which makes me wonder why the culture of mid-to-high end standing bars hasn’t taken off in the city, especially considering our glorious tradition of darshinis and of standing bars at the lower segments (I hope you’ve noticed this – every “wine shop” literally doubles up as a standing bar, where people get stuff from the shop in a dirty glass, stand around and quickly gulp down. I must confess I’ve never drank at this kind of a bar).

Is it because the notion of a quick drink isn’t very well defined at the higher segments of our society? Is it because a “quick drink” is associated with the lower end of the spectrum and so the richer people don’t want to indulge in it? Could it be because of the exorbitant price of liquor licenses that makes it uneconomical to serve liquor cheaply enough to get enough crowds to sustain a standing bar? (most shady standing bars don’t have a bar licence; they run on wine shop licenses)

I must admit I’m a bit of a novice at this one (in terms of total quantity of alcohol consumed during my lifetime) but this really intrigues me. Why hasn’t the concept of higher end standing bars taken off in Bangalore? Has it taken off anywhere else in India at least? Again shady bars don’t count.

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